All-Copper Crystal Chandelier Post-Modern Minimalist Nordic Living Room Lamp Dining Room Chandelier Creative Bedroom Lamp Clothing Store Lighting

【Image Capture】

All pictures of the lamps sold are taken from actual products,Due to photography equipment,Technology,Angle,Factors such as lighting and computer monitors may cause some color differences in the pictures.Please be cautious if you cannot accept color differences, as any transaction disputes arising from this cannot be used as a reason for return! We kindly ask for your understanding!

[Delivery Time]]

After the buyer places an order and makes payment48Ships within hours.Exceptional circumstances(Public Holidays/Customized/Out-of-stock situations for best-selling products)This may cause a delay in shipping.Therefore, we kindly ask buyers to consult our factory salesperson before purchasing to ensure whether this product is in stock, so as not to delay your renovation schedule.Thank you!

【Replacement for Damaged Items】

Although our product packaging is very sturdy, due to long-distance transportation and distribution to third parties, there are certain risks involved. Squeezing of the lamps is inevitable, especially glass lampshades. If you find any damage to the lampshades or accessories upon receipt, please contact us immediately and provide photos of the damaged parts. We will send you replacement parts free of charge via express delivery.(Please do not refuse the visa)

We will take responsibility for our services and products.We will provide you with satisfactory answers to any reasonable questions, and we are willing to resolve any issues that arise.

If there is more calmness, honesty, and tolerance between us, and we all try to put ourselves in each other's shoes, I believe any issues will be resolved easily.

[Shipping Instructions]]

Buyers can choose between prepaid or cash-on-delivery payment methods.A:Prepayment is made after the buyer and seller have agreed on the shipping fee,Buyers first pay the shipping fee to our factory,Collected by our factory and paid to the courier companyB:Payment on delivery means that the buyer pays directly to the courier company upon delivery of the goods.

【Payment Method】  

Highly recommend Alipay transactions.Safety Rest assured.Users who cannot use Alipay can contact our factory for bank transfer.

【Shipping Instructions】 

  Generally, there are two methods of delivery: logistics and express delivery

A:The advantage of logistics is that the shipping cost is cheap; however, the downside is that it takes a bit longer and you have to pick up the goods yourself at the freight yard. After the logistics arrive, they will call to notify you. Please ask for the pickup address and phone number clearly, then bring the recipient's ID card to pick up the goods.

B:The advantage of express delivery is its fast transportation speed and door-to-door service; however, its disadvantage is that shipping costs are relatively high.So if delivery is not urgent, it is generally recommended to use logistics.In principle, express delivery is door-to-door (if within the delivery range)

【Transportation Time】

The so-called transportation time below refers to the usual delivery time after we ship the goods under normal circumstances.However, due to rare unforeseen accidents, delays may occasionally occur.In this situation, we promise to fully cooperate with inquiries, follow-ups, and reminders, but we cannot guarantee anything completely. Buyers cannot use this as a basis for negative reviews or complaints.
Express Delivery: Generally to cities above the county level5Within days; remote areas or rural villages5~7Heaven.(Delivery may not be available in very few areas)
Logistics: Central/Southern Province: Direct Area1~3Days; transit area required5Approximately a few days;
Northern/Western Province: Direct Region5~7Days; transit area required7~10Days.
After shipment8If you have not received the goods after more than ten days, please contact us promptly for inquiry and follow-up!

[after-Sales Service]] 

  Our factory promises: two years of free warranty.From the date of purchase, if the product experiences electrical failure under normal use, you can receive free two-year warranty service (except for light sources). The warranty scope is limited to repairing or replacing problematic parts.

The following situations are not eligible for free warranty service: A.Damage caused by improper use of power supply and improper installation; B.Damage caused by incorrect use or improper repair or Restoration. C.Damage caused by incorrect or negligent use of inappropriate accessories. D.Damage caused by other accidents.

【Light Fixture Installation】  

Warm Tips:, lamps are electrical products; to ensure safety, we kindly ask all buyers to hire a professional electrician to guide the installation of the lamps!!!